Other Specification:

• Bachelors Degree in Electronics, Communication preferred or related field.
• Minimum of five years of experience in the sales .
• Experience in telecommunication/ Internet Service Provide/ IT or other tech sector shall be highly preferred.

Note: This is not a finance/ accounting role.

Job Description:

• Take ownership of building, maintaining, and expanding customer relationships in the Government business sector and with other key stakeholders, ensuring high customer satisfaction.
• Develop and expand business in the related account to continuously generate revenue and enhance profitability of the company.
• Sales operation of the account by creating business opportunities, delivering E2E and Lead-to-Cash
• Exceed KPI given for the account.
• Handel marketing promotion activities, e.g.; connecting presentation, organization of business activities and to support in brand building and maintain the level of customer satisfaction.
• Resolve the Business related issues, suitable solution resolution and co-ordination with Customer till closure.
• Collect and understand Market information analysis and reporting to the Management.
• Support and co-ordinate with different internal departments e.g.; marketing , project, etc. team to make the solution acceptable to customer.
• Government Bidding process, contract negotiation, project implementation and commercial collection.
• Customer issue resolution and coordination till closure.
• Customer/Competitor/Market information, analysis and reporting.
• Provide essential administrative and operational support to the sales team and maintaining customer relationship.
• Act as a liaison between customers and the sales team, responding to inquiries, resolving issues, and ensuring a high level of customer satisfaction through effective communication and problem-solving.
• Generate and maintain sales reports, including sales forecasts, pipeline analysis, and performance metrics. Use data analysis to provide insights to the sales team and management for informed decision-making.

Perks and benefits:

• 5 days a week (9 am to 5:30 pm)
• Benefits as per Labour Act (Social Security Fund, Paid Leave, Festival Allowance).

Source: Merojob

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