Qualifications/Skills: A Bachelor’s degree in business administration or a similar field. Background in Customer Relationship Management or a related field having a minimum of 2 year of proven experience. Candidate from Home Appliance industry will be preferable.

Responsibilities:

• Ensure accuracy in billing, invoicing, and payment processing.
• Address client inquiries, concerns, and technical issues promptly and professionally.
• Facilitate timely resolution of customer issues, including product repairs, replacements, or refunds
• Track client interactions, transactions, and service history for smooth communication and follow-up
• Identify opportunities for personalized service and effective problem-solving.

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