Job Specification:

• High school diploma or equivalent; additional education or training in tourism, hospitality, or related field is a plus.
• Prior experience in customer service, sales, or travel industry preferred.
• Proficiency in computer systems and reservation software (e.g., Amadeus, Sabre, Galileo) is desirable.
• Strong communication skills with fluency in written and spoken English; additional languages may be advantageous.
• Excellent interpersonal skills with the ability to build rapport and resolve conflicts diplomatically.
• Detail-oriented with a high level of accuracy in processing transactions and managing documentation.
• Ability to work in a fast-paced environment, multitask effectively, and prioritize tasks efficiently.
• Flexibility to work shifts, including evenings, weekends, and holidays, as per airline schedules.
• Knowledge of geography, airline routes, and international travel requirements is beneficial.
• Demonstrated commitment to providing exceptional customer service and exceeding customer expectations.

Source: Kumarijob

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