Key Responsibilities:

• Assist the Supervisor in overseeing the travel team and ensuring tasks are completed on time.
• Help guide team members to make sure they are providing excellent customer service.
• Help clients with booking travel services.
• Answer any questions from clients and resolve simple issues.
• Track progress on travel bookings and make sure everything is running smoothly.
• Assist with resolving any customer complaints or travel issues quickly and professionally.
• Help find solutions to challenges that may arise during the planning or travel process.
• Identify opportunities to expand services for existing clients, such as recommending new travel packages or tours.
• Help with marketing and promoting Skyline’s travel services to potential clients.

Skills & Qualifications:

• Clear and professional communication skills, both with clients and team members.
• Friendly, approachable attitude with a focus on helping clients.
• Basic understanding of travel services is a plus.
• Ability to solve problems quickly and stay calm under pressure.

Source: Kumarijob

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