Job Description:

• Brew and serve a variety of hot and cold beverages, including espresso drinks, tea, and specialty drinks according to established standards
• Greet customers, take their orders, and provide recommendations based on their preferences.
• Handle transactions accurately and efficiently using a point-of-sale system
• Stay informed about coffee origins, brewing methods, and the menu to answer customer inquiries and provide excellent service
• Operate and maintain coffee machines, grinders, and other equipment; perform regular cleaning and troubleshooting to ensure optimal performance
• Ensure that the work area, equipment, and tables are clean and organized. Follow health and safety regulations in food handling and cleanliness
• Assist in managing stock levels and inventory, and report shortages or needed supplies to management
• Work effectively with other team members to create a positive work environment and deliver a high level of service during busy times.

Job Specification:

• Education in hospitality or related fields is a plus
• Previous experience as a barista or in a similar customer service role preferred
• Knowledge of coffee brewing methods and different types of coffee beans
• Strong customer service orientation and ability to handle customer complaints effectively
• Flexibility to work various shifts, including weekends and holidays.

Source: Kumarijob

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