Other Specification:

• Bachelor degree
• Minimum 2 years of experience in ISP as branch head
• Strong organizational skills, time management, and presentation skills with a professional business approach.

Job Description:

• Handling daily branch activities.
• Coordinating with the Front desk related to daily collection and billing.
• Coordinating with L1 & L2 Support related to daily client issues and support.
• Coordinating with Fiber Operation In-charge related to daily Installation, Troubleshoot, Expansion, and many more related to Fiber Operation.
• Handle escalations and do market research in the mentioned branches.
• Conduct market research activities to achieve sales targets.
• Identifies and handles prospects to convert into effective sales.
• Retention of clients, billing, and post-escalation of overall sales.
• Fixes appointments/conducts meetings with corporate prospects/clients and maintains good public relations (PR.)
• Maintains good behavior and healthy relationships throughout work time with colleagues and clients. Managing retail sales team
• Constantly focus and achieve on given sales target every month.
• Involvement in first bill collection and contract signing of their respective client to be eligible for incentives.
• Prepare monthly, quarterly, and annual sales forecasts and reports.
• Actively poses on client retention job of your respective territory.
• Reporting and presenting the sales report, payment collection, and billing report along with the Fiber Operation report in Daily/Weekly/Monthly.
• Abides all the code of conduct issued by Techminds for the employees.

Source: Merojob

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