Other Specification:

• Plus 2 passed from a recognized University
• Excellent verbal and written communication skills
• Proficient in using computer systems and software
• Ability to handle multiple tasks and prioritize work effectively
• Strong attention to detail and accuracy
• Experience in customer service or call center is a plus.

Note: Freshers are also encouraged to apply.

Job Description:

• Answer incoming calls and respond to customer inquiries promptly and professionally
• Provide information about hospital services, appointments, and operations
• Schedule appointments for patients and coordinate with other departments as needed
• Handle billing inquiries and process payments over the phone
• Manage patient records and update electronic systems with accurate information
• Follow and adhere to all confidentiality and security policies of the hospital
• Assist with any administrative tasks or projects as assigned by the supervisor
• Maintain a positive and professional attitude at all times.

Source: Merojob

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