Other Specification

• Masters degree in Business Administration, Marketing, or related field.
• Proven experience (minimum 2 years) as a Client Relationship Manager or similar role.
• Strong understanding of real estate market trends, regulations, and customer preferences.
• Excellent communication and negotiation skills.
• Ability to build rapport and trust with clients.
• Proactive problem-solving and decision-making abilities.
• Detail-oriented with strong organizational skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and collaboratively in a team environment.

Job Description

• Planning and delivering CRM strategies encouraging customer retention and customer loyalty in all projects.
• Assisting clients with the property after-sales.
• Building , maintaining and enhancing relationship with existing and new clients.
• Understand clients' needs and provide personalized solutions and services.
• Coordinate with internal teams to ensure timely delivery of services and resolutions of issues.
• Conduct regular meetings and communications with clients to review progress and address any issues.
• Identify opportunities for upselling or cross-selling additional services to clients.
• Prepare and deliver presentations or proposals to clients as needed.
• Stay updated with industry trends, market conditions, and competitors' activities.
• Maintain accurate records of client interactions and transactions.

Source: Merojob

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