Education and Experience:

• Intermediate (plus 2) or above
• Previous customer service experience is preferred.

Other Qualification/Skills: 

• Amazing customer service skills
• Excellent communication skills, both written and verbal, in English
• Problem-solving skills and solution-focused
• Exceptional attention to detail and accuracy
• Excellent time management skills and prioritization of workload
• Ability to work in odd hours ( 7:45 PM to 4:15 AM)
• Ability to follow instructions and work autonomously to achieve deadlines.

Offered Salary: Training + Intern Period (Approximately 3 months) for NRs. 20,000  and after the training period, NRs. 25,000 plus bonuses. 

Job location: This position could be worked from home temporarily, but should be done from the office later if required.

Work Hours: Night Shift

Job Description:

• Process the application on behalf of the clients from submission to settlement for our clients in USA.
• Communicate with other organizations on behalf of the client.
• Provide excellent customer service.
• Enter data with high accuracy, keeping attention to the details on a daily basis.
• Maintain constant communication with supervisor.
• Take on additional responsibilities as and when required. 

What we offer:

• An international working environment in a start-up setting, and the unique opportunity to learn.
• Satisfactory salary and bonuses.
• Hands-on experience in working as a team and growing a business
• Five days working week (Monday to Friday).

Source: Merojob

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