Other Specification:

• Minimum Bachelor’s Degree
• Proven experience as a telemarketer or similar sales/customer service role
• Proven experience as a communications officer, public relations officer or in a similar role
• Strong communication ability (oral and written)
• Excellent organizational skills
• Ability to work well under pressure
• Creativity and problem-solving aptitude.

Job Description:

• Responsible for handling all the incoming and outgoing calls.
• Make outbound calls to recruit prospective students from the point of inquiry to enrollment
• Responsible to attend the visitor.
• Deliver excellent customer service, at all times.
• Collaborate with management to develop and implement an effective communications strategy based on our target audience.
• Respond to media inquiries, arrange interviews, and act as a spokesperson for the organization
• Follow up with any situations that may require additional information
• Establish and maintain effective relationships with partners and agents.
• Seek opportunities to enhance the reputation of the brand, and coordinate publicity events as required.
• Deal with complaints or doubts to safeguard the company’s reputation
• Keep records of calls and sales and record useful information.

Source: Merojob

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