Job Description:

• Produce innovative, creative, and attractive content which reflects Sneha’s Care tone of voice. From news stories and staff interviews to success stories, videos, and press releases, including e-newsletters.
• Produce and distribute the monthly e-newsletters.
• Manage and respond to all correspondence sent to the internal communications email inbox, including animal rescue calls and managing time slots for the callers, ensuring responses are timely and providing excellent customer service.
• Support the continual evaluation of internal communications.
• Support the Head of Internal Communications with any other duties within the scope of this role.
• Prepare a monthly report and assist in trimester and annual reports of the activities and programs of Sneha’s Care.
• Helping to develop communications strategies, writing, editing, proofreading, and formatting copy, and working to publish production timelines.
• Supporting the public relations team with the creation of press releases and promotional collateral.
• Delivering to social media channels, website, app, and publication content calendar.
• Monitoring web, email, and social media analytics and reporting to management.
• Create, schedule, and post relevant and contextual social media content.
• Handle telephone calls and respond to incoming social media messages and comments.
• Record and maintain accurate data of messages and calls received each day.
• Collaborate with other team members.

Job Specification:

• Previous internal communications experience, ideally within a welfare or charity organisation
• Excellent writer and editor, skilled at distilling large amounts of information for diverse audiences
• Creative communicator, able to develop inspiring and engaging communication products
• Proven experience developing and implementing communication plans
• Event management experience needed to help plan and deliver events and initiatives 
• Able to evaluate and measure internal communications activity
• Highly developed interpersonal skills, including influencing and negotiation
• Able to build strong local and global networks
• Effective time management skills, able to priorities work effectively, using tools to plan ahead and work to tight deadlines on multiple projects
• Able to use MS Office and Photoshop or related software.

Source: Kumarijob 

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