Job Description

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
• Provide accurate information about products and services.
• Maintain detailed and accurate records of customer interactions and transactions.
• Collaborate with other departments to resolve complex issues.
• Identify and escalate priority issues to the appropriate channels.
• Follow up on customer interactions to ensure their needs have been met.

Job Requirements

• Bachelor Running or Completed
• Fresher are highly encouraged to apply.
• Good knowledge of MS word, excel & PowerPoint.
• Good communication Skills
• Candidates must be Confiden.

Source: Froxjob

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