Job Description:

• Build and maintain positive relationships with customers.
• Address customer inquiries and resolve issues promptly and effectively.
• Ensure customer satisfaction by providing professional and courteous service.
• Gather and analyze customer feedback to improve products and services.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to meet customer needs and enhance service quality.
• Participate in customer outreach programs and campaigns.

Job Requirements:

• Bachelor's running or completed in Business, Marketing, or a related field.
• Proven one year of experience in customer service or a similar role.
• Strong communication and interpersonal skills.
• Ability to handle challenging situations with patience and professionalism.
• Proficiency in CRM software and Microsoft Office Suite.
• Excellent problem-solving skills and attention to detail.

Source: Froxjob

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