Academic Qualification:
- Master’s Degree in Finance, Business, or related field, (MBA Preferred).
Experience:
- 3 years.
Skills:
- Strong leadership communication and negotiation skill with a proven ability to manage teams and meet tight deadlines under pressure.
Job Description:
- Lead and mentor the customer relationship management team, ensuring high service quality, and handling escalated issues professionally
- Analyze customer interactions to improve call center efficiency and actively engage in lead conversion and customer feedback integration
- Prepare performance reports, conduct training sessions, and maintain compliance with company policies to foster a customer-centric and collaborative team culture.
Salary: As per company’s policy.
Job Detail Active
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Job Type :
Full Time
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Salary :
Not Disclosed
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Experience :
3 - 4 (Years)
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No. of Vacancy :
-
Min. Education :
Master Degree
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Last Date to Apply :
September 25, 2024
5 day(s) left