Other Specification:

• 2 years of experience in customer relationship management, or a similar role is preferred
• Bachelor's or Master's degree (field of study not specified, but Business Administration, Marketing, or related fields are preferred)
• Proficient in English (both written and verbal communication)
• Priority will be given to candidates with experience in an export company.

Note:

• Freshers are highly encouraged to apply.

Job Description:

• Develop and maintain strong, long-lasting customer relationships
• Serve as the primary point of contact for key customer accounts
• Understand customer needs and requirements to ensure high levels of customer satisfaction
• Collaborate with sales teams to identify and grow opportunities within existing customer base
• Create and implement strategies to expand the company's customer base
• Resolving any customer complaints or issues in a timely and professional manner
• Report on customer interactions and provide detailed reports to management
• Stay informed about company products, services, and policies to provide accurate information to customers
• Participate in marketing events such as trade shows and exhibitions to promote the company's products and services.

Note: 

• Urgently required 
• Prior experience in the export company will be highly preferable.

Source: Merojob

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