Experience: At least 3 years in CSR, HR, Sales and Marketing or relevant field. 

Qualities and Skills:

• Persuasive communication skills: A CSR needs to be able to effectively communicate with employees at all levels of the organization, to understand their needs and concerns, and develop and implement customer care strategies that address these issues. 
• Excellent interpersonal skills: A CSR should be able to build strong relationships with our clients. 
• Analytical ability: A CSR should be able to analyze data and trends related to Client’s query and use this information to identify areas for improvement and develop effective strategies to address them. 
• Strategic thinking: A CSR should be able to develop long-term relation strategies that align with the organization's goals. 
• Problem-solving skills: A CSR should be able to identify and troubleshoot problems related to client queries and develop and implement solutions to address these issues. 
• Leadership skills: A CSR should be able to lead and manage clients' concerns and queries and motivate and support them to achieve their goals. 
• Flexibility: A CSR should be able to adapt to changing circumstances and environments and implement new strategies and approaches as needed. 
• Organizational skills: A CSR should be able to manage multiple tasks and initiatives simultaneously and prioritize tasks and responsibilities to achieve the best possible results. 
• Strong decision-making skills: A CSR should be able to make tough decisions related to clients' requirements and be able to evaluate the potential impact of these decisions on the organization. 

Other Requirements: 

• Bachelor’s Degree in sales, marketing or HR related field 
• Persuasive Speaking Skills 
• Empathy and Adaptability 
• Clear Communication Skills 
• Effective Listening 
• Patience and Attentiveness 
• Fluency in English.

What we offer?

• Breakfast and Lunch
• CIT 
• A friendly and Nurturing Environment 
• Opportunity to grow quickly.

Job Shift: Night shift.

Source: Merojob

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