Other Specification:
- Minimum Bachelor’s degree from the management field
- Good working knowledge of Excel, Word, MS Outlook & PowerPoint
- Proven experience of 2 years in customer service/operations in a logistics industry is preferred
- Fluency in English/Nepali/Hindi languages
- Capable to work effectively under pressure maintaining healthy office environment
- Respect and adhere to company policies, procedures and guidelines.
Note:
- 2 wheelers with valid driving license is preferred
- Residents from Lalitpur & Bhaktapur is preferred.
Job Description:
- Ability to communicate effectively with customers and internal teams to a positive work environment
- Attend calls & communicate over emails on daily shipments
- Follow up with national/international vendors & prepare date wise activities on a daily basis
- Daily update to customer on their shipments & understand their requirements
- Communicate with Shipping lines, Airlines, Transporter, CHA and other vendors on a daily basis
- Prepare daily/weekly reports and update to the line manager or management
- Ability to resolve customer issues through communication and strategic actions
- Customer Satisfaction and Customer Experience skills.
Source: Merojob
Job Detail Expired
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Job Type :
Full Time
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Salary :
Not Disclosed
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Experience :
2 - 3 (Years)
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No. of Vacancy :
4
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Min. Education :
Bachelor Degree
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Last Date to Apply :
December 16, 2024