Job Description:

• Work closely with sales, marketing, and customer service teams to ensure seamless handoffs and a consistent customer experience throughout the sales journey.
• Analyze and optimize the sales process to ensure efficiency, consistency, and alignment with business goals.
• Stay up-to-date with industry trends and best practices in sales process management. Continuously seek opportunities to enhance the sales process and drive business growth.
• Updates customer records in the system, including notes about interactions.
• Pitches ideas for improving customer care.
• Creates and maintains reports about customer interactions.

Job Specification:

• Previous experience in customer service or sales.
• Strong communication skills, both verbal and written.
• Excellent problem-solving and analytical skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Ability to work independently and manage multiple tasks simultaneously.

Note: Freshers are highly encouraged to apply.

Source: Kumarijob

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