Academic Qualification: Bachelors Running

Minimum experience: Fresher

Job location: Bhatbhateni, Naxal

Job Type: Full Time & Part Time

Full Time: 2:00 PM - 10:00 PM

Part Time: 5:00 PM – 10:00 PM

Job Position: Entry Level

Salary: Attractive salary along with overtime and Night Allowances.

Job Description:

• Answer phone calls and respond to customer inquiries regarding products and services.
• Recommend product or service by collecting customer information and analyzing their product and service needs.
• Handle and process online and telephonic orders.
• Mobilize delivery staffs in wise, effective and efficient manner.
• Ensure excellent service standards and maintain high customer satisfaction.
• Know the company’s products and services and stay updated with the related issues.
• Promptly identify and resolve customer issues and follow up to ensure resolution.
• Contribute to team effort by accomplishing related results as needed.

Other Requirements:

• Bachelors running
• Experience in call center or hospitality industry will be added advantage
• Should be willing to work in evening shift
• Should be willing to work in weekends and public holidays
• Should have a 2 wheeler and valid driving license.

Benefits:

• Social Security Fund
• Festival allowance
• Friendly and Collaborative work environment
• Night and morning allowances.

Source: Merojob

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