Customer Service Representative
Lightica Technology Pvt. Ltd.
Lazimpat, RB Tower, 6th Floor, Kathmandu, Nepal
Job Description:
- Call Australian clients and pitch Government-subsidized products.
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Frequently attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.
Job Specification:
- Should be fluent in English.
- Should manage your own transportation.
- Should be comfortable with the timing.
Perks & Benefits:
- Income: Salary + Incentive + Attractive commission
- Working Days: 6 days/week (Monday -Saturday).
- Working Hours: Monday -Friday (NST) 06:00 AM (Morning) - 02:00 PM (Afternoon) including 45 mins break (Non-negotiable), and Saturday (NST) 06.00 AM (Morning)- 12:00 PM (Afternoon) including 30 mins break (Non-negotiable).
- Medical & GPA Insurance.
- Female candidates are highly encouraged to apply.
- Great opportunity for those who are preparing for the IELTS exam as it would help you to improve your communication skill.
How to Apply:
- Introduction Recording: Record a minimum 30-second introduction in English showcasing your communication skills.
- Resume/CV Submission: Attach your resume/CV.
- Submission Link: Use the provided link to submit your introduction recording and resume.
Note:
- Only shortlisted candidates will be contacted. Advance your career while earning attractive commissions and improving your skills.
Source: Kumarijob
Job Detail Expired
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Job Type :
Full Time
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Salary :
20000 - 0(NPR )
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Experience :
1 - 2 (Years)
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No. of Vacancy :
15
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Min. Education :
Bachelor Degree
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Last Date to Apply :
September 10, 2024