Customer Service Representative

Lightica Technology Pvt. Ltd.
Lazimpat, RB Tower, 6th Floor, Kathmandu, Nepal

Job Description:

  • Call Australian clients and pitch Government-subsidized products.
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets.
 

Job Specification:

  • Should be fluent in English.
  • Should manage your own transportation.
  • Should be comfortable with the timing.

 

Perks & Benefits: 

  • Income: Salary + Incentive + Attractive commission
  • Working Days: 6 days/week (Monday -Saturday).
  • Working Hours: Monday -Friday (NST) 06:00 AM (Morning) - 02:00 PM (Afternoon) including 45 mins break (Non-negotiable), and Saturday (NST) 06.00 AM (Morning)- 12:00 PM (Afternoon) including 30 mins break (Non-negotiable).
  • Medical & GPA Insurance.
  • Female candidates are highly encouraged to apply.
  • Great opportunity for those who are preparing for the IELTS exam as it would help you to improve your communication skill.

 

How to Apply:

  1. Introduction Recording: Record a minimum 30-second introduction in English showcasing your communication skills.
  2. Resume/CV Submission: Attach your resume/CV.
  3. Submission Link: Use the provided link to submit your introduction recording and resume.

 

Note:

  • Only shortlisted candidates will be contacted. Advance your career while earning attractive commissions and improving your skills.

 

Source: Kumarijob


Job Detail Expired

  • Job Type :

    Full Time

  • Salary :

    20000 - 0(NPR )

  • Experience :

    1 - 2 (Years)

  • No. of Vacancy :

    15

  • Min. Education :

    Bachelor Degree

  • Last Date to Apply :

    September 10, 2024


Contact Detail

Email :
Website : https://www.kumarijob.com/lightica-technology-pvt-ltd/50399-customer-service-representative
Mobile :
Alternate Mobile :

Sign In