Other Specification:

• Bachelor’s Degree in sales and marketing or related field

• Excellent written and verbal communication skills
• 4 years of proven experience as Customer Service Supervisor in Furnishing Industry
• Should have knowledge of assembling the furniture
• Willing to work on evening shift and during public holidays
• Pleasant Personality
• Multi tasking and Analytical Skills
• Should have strong leadership skills to motivate the team.

Job Description:

• Initiate pleasant interactions with customers
• Answer customers’ questions regarding the product make color options and related information
• Analyze customer needs and recommend appropriate product
• Ensure that furniture is delivered to customers in timely manner
• Prepare weekly and monthly sales report
• Maintain customer information
• Recommending products to customers based on their needs and design preferences
• Stock Management
• Negotiate/close deals and handle complaints or objections
• Gather feedback from customers or prospects and share with internal teams.

Source: Merojob 

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