Other Specification:

• Excellent written and verbal communication skills in English and Hindi .
• Excellent active listening skills
• Excellent interpersonal and rapport building skills.
• Patient and empathetic attitude
• Strong time management and organizational skills
• Adaptability and flexibility
• Ability to work comfortably in a fast-paced environment.

Duties and Responsibilities: Customer service is required to fulfill the maintenance and sales of a company's customers, and they typically have the following duties:

• Provide customer support through various channels such as phone, email, and chat.
• Stay updated with the company's product offerings, features, and updates.
• Continuously meet and exceed customer satisfaction targets.
• Participate in training sessions to enhance skills and knowledge about the product and company.
• Provide feedback to improve customer service processes and procedures.
• Display a professional and helpful attitude while representing the company to customers.

Note:

• The company provides training for this position, so prior experience is not required.
• Working hours 12pm to 9pm(1 hour break in between).
• One day off per week, national holidays off.
• Female candidates are encouraged to apply.

Source: Merojob

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