Other Specification

• Bachelor’s degree in a relevant field.
• Minimum of 2 years of experience in call handling or a related role.
• Excellent communication skills, both verbal and written.
• Proficiency in multitasking and managing time efficiently.
• Strong organizational skills and attention to detail.
• Familiarity with video publishing tools and platforms is a plus.

Note: Female candidates are highly encouraged to apply.

Job Description

• Efficiently handle incoming calls, ensuring a high level of customer service.
• Address customer inquiries and provide accurate information promptly.
• Simultaneously document call details and relevant information accurately.
• Maintain organized records of all communications and actions taken.
• Publish created videos on designated platforms.
• Ensure videos meet the required quality and format standards before publishing.

Source: Merojob

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