Other Specification

• Bachelor’s degree in Marketing, Business, or related field.
• Proven experience in digital marketing, particularly in service-based industries.
• Strong analytical skills and data-driven thinking.
• Excellent communication and teamwork abilities.
• Creative problem-solving skills and adaptability in a fast-paced environment.

Job Description

• Social Media Marketing: Utilize Facebook, Instagram, and WhatsApp for product promotion and engaging potential customers.
• Data Entry and Research: Collect and analyze data to troubleshoot customer issues and identify improvement areas.
• Customer Relationship Management: Respond promptly and professionally to customer inquiries and concerns.
• Complaint Resolution: Address and resolve customer complaints to ensure satisfaction.
• Database Management: Maintain accurate customer interaction records.
• Status Reporting: Prepare reports on customer service issues and recommendations.

Office Timing: 7:00 AM to 3:00 PM.

Note: Female candidates are highly encouraged to apply for this position.

Source: Merojob

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