Location: Pokhara, Chitwan, Baneshwor & Naxal

MAIN DUTIES & RESPONSIBILITIES:

• Develop and Implement sales plan and meet monthly sales target of the branch.
• Assess local market conditions and identify current and prospective sales opportunities.
• Develop forecasts, financial objectives, and business plans.
• Manage budget and allocate funds appropriately.
• Ensure timely response to new service installations and troubleshooting requests.
• Meet operations/logistics targets of the branch to ensure uninterrupted delivery of Field Services
• Ensure prompt response and effective customer service to the branch’s customers, both at the field and those visiting the branch office.
• Address customer and employee satisfaction issues promptly.
• Adhere to high ethical standards and comply with all regulations/applicable laws.
• Evaluate employee performance and provide feedback and coaching as needed. Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Responsible for overall operations of the branch including sales, customer services, human resources and administration.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor’s Degree in any discipline with minimum 4 years experience in a Supervisory position.
• Must be willing to work outside the valley as per requirement.
• Proven Record of leading and coaching a team to achieve targets.
• Working Knowledge of sales, admin and finance in a branch setting will be an added advantage.
• Mature, self-motivated and result-driven attitude.
• Strong oral and written communication. Strong Customer Service Skills.
• Should be able to work under pressure and during odd hours.
• Own vehicle and driving license.

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