Job Description:

• Supporting, configuring, maintaining and upgrading all passive and active networks and infrastructures.
• Immediate response to emergency calls and perform initial troubleshoot to pinpoint the problem.
• Monitor the Fiber Trunk link connection for ISP headend and escalate the issue designated Vendors.
• Monitor the Optical network issues deployed in the different location and forward the issue to respective vendor and technicians.
• Provide cost effective corrective solutions whenever possible.
• Provide timely response and resolution to all incidents, outages and performance alerts.
• Collaborate with vendors & other technical teams on a regular basis.
• Ensure prompt and efficient resolution of incidents, meeting SLA requirements
• Generate excel pivot tables to compile key company data and reports.
• Preparation and compilation of team and vendors weekly and monthly reports.

Job Specifications:

• Bachelors' degree in Engineering, Masters preferred
• At least 2-3 years of work experience in a fiber optics maintenance
• In depth knowledge and experience in fiber optics sensing systems required
• Excellent problem solving and critical thinking skills
• Ability to lead projects and project deliverables
• Flexible to perform 24x7 rotating shift duty
• Be willing to work flexible hours & after hours work as & when required
• Familiarity with both component-level and system level optical specification and design
• Familiarity with optical alignment methodologies and equipment
• Two-wheeler and license compulsory.

Source: Merojob

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