Job Description:

• Engage with customers to introduce and explain our digital payment solutions.
• Assist new users with setting up and activating their payment cards.
• Provide guidance on how to add funds to cards and ensure smooth transactions.
• Maintain accurate records of customer details, card activations, and transactions.
• Offer excellent customer service by answering questions and resolving issues.
• Ensure all operations comply with company policies and procedures.
• Report daily activities and customer feedback to your manager.

Job Specification:

• High school diploma or equivalent
• Knowledge to use mobile applications
• Prior experience in sales, customer service, or field operations is preferred.
• Strong communication and interpersonal skills.
• Ability to work independently in the field and manage multiple tasks.
• Basic knowledge of digital payments and fintech solutions is an advantage.
• Proficiency in using mobile devices or digital systems for record-keeping.
• Reliable, punctual, and able to work in various weather conditions.

Source: Kumarijob

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