Skills and Competencies:

• Minimum Education: Master's Degree
• Minimum 4 to 5 years of relevant experience.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• In-depth knowledge of food and beverage operations and industry trends.
• Ability to manage budgets, control costs, and maximize profitability.
• Proficiency in food and beverage management software.
• Strong problem-solving skills and attention to detail.
• Ability to work under pressure and handle multiple tasks efficiently.

Key Responsibilities:

• Plan, organize, and manage the overall operations of the food and beverage department to ensure efficiency.
• Ensure high standards of food and beverage quality, service, and presentation are consistently met.
• Develop and implement strategies to improve profitability, guest satisfaction, and operational efficiency.
• Lead, train, and manage staff to deliver excellent customer service.
• Monitor inventory levels, place orders, and ensure adequate stock of food and beverage supplies.
• Manage vendor relationships and negotiate contracts for food, beverages, and supplies.
• Oversee budget preparation, manage expenses, and ensure cost control measures are in place.
• Handle customer inquiries, complaints, and special requests in a professional and timely manner.
• Ensure compliance with health, safety, and hygiene standards across all areas of the food and beverage department.
• Collaborate with the kitchen team to design and implement innovative menus that cater to guest preferences and seasonal changes.
• Analyze sales reports, track performance metrics, and adjust strategies to meet targets and goals.
• Coordinate with other departments such as marketing, housekeeping, and front desk to enhance guest experiences.

Source: Merojob

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