Knowledge, Skills and Requirements:

• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise. 
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude. 

Job Description:

• Responsible for handling, answering, screening, and forwarding all incoming and outgoing calls without delay. 
• Responsible to deal with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail. 
• Greet and welcome guests as soon as they arrive at the office. 
• Direct visitors to the appropriate person and office. 
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures). 
• Provide basic and accurate information in person and via phone/email 
• Receive, sort, and distribute daily mail/deliveries. 
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). 
• Order front office supplies and keep an inventory of stock. 
• Update calendars and schedule meetings. 
• Arrange travel and accommodations. 
• Keep updated records of office expenses and costs. 
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing. 
• To keep a close eye on the staff attendance both on a register and electronic machine and inform HR if there are any discrepancies. 
• Be aware of and report suspicious activity.  
• To contribute to team effort by accomplishing related results as needed. 
• To deliver excellent customer service, at all times. 
• Booking and preparing meetings, conferences, and training rooms, informing participants. 
• Handle basic bookkeeping and cashiering  duties.
• Assist in admin related activities.
• Other works as and when assigned by the concerned authority. 

Source: Merojob

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