Other Specification:

• Customer service orientation
• Proven experience as front desk representative or relevant position
• Consistent, professional dress and manner 
• Proficient in communication skill (Verbal and written)
• Knowledge of office management and basic bookkeeping
• Familiarity with office machines (e.g. fax, printer etc.)
• Proficient in English (oral and written)
• Excellent knowledge of MS Office package
• Good organizational and multi-tasking abilities
• Having documentation knowledge is more preferable
• Should be able to train the other front desk officer.

Job Description:

• Provide first-hand information to visitors and guide them to the concerned Personnel
• Maintain proper and detailed record of Visitors
• Communicate updates and information as received to the concerned department
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages and distribute them to the concerned Authority
• Monitor office supplies and place orders when necessary
• Keep updated records and files.

Source: Merojob

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