Qualification: +2 completed or equivalent level of education.

Experience: 1 year.

Contract of Employment: Full-time

Job Location: Pokhara

Skills and Knowledge:

• Excellent communication skills both in Nepali and English
• Pleasing personality
• Excellent customer relationship skills
• Good knowledge of MS-Excel and MS- Word.

Job Duties & Responsibilities:

• Deal with walk-in-customers and handle their queries in courteous manner
• Provide information and explain about the service product to the customer
• Handle the payment and receipt entry
• Maintain proper record of payment received
• Handle incoming calls and transferring it to respective department
• Liaise with all the departments in the office to solve the customer query
• Greet all the customers with a smile and guide them properly.

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