Education:

• High school diploma required; Bachelor’s degree in Hospitality Management or a related field is a plus.

Experience:

• Minimum 1 years of experience in a front desk or customer service role in a hotel or restaurant environment (as well the fresher who have extra ordinary communication skills).

Skills:

• Excellent communication skills (both verbal and written).
• Proficiency in hotel management software (e.g., Opera) and basic office applications (e.g., MS Office).
• Strong customer service and problem-solving abilities.
• Ability to multitask and work under pressure.

Personal Attributes:

• Friendly, approachable, and professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Language Skills:

• Fluency in English is essential; additional languages are a plus (e.g., Nepali, Hindi).

Technical Knowledge:

• Familiarity with point-of-sale (POS) systems for restaurant transactions is desirable.

Appearance and Conduct:

• Well-groomed, professional appearance with a positive attitude.

Source: Kumarijob

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