Key Responsibilities:

• Greet and welcome clients, students, and visitors with a friendly and professional demeanor, ensuring a positive first impression.
• Answer and direct phone calls to the appropriate departments, taking messages when necessary.
• Manage the front desk area by maintaining a neat and organized workspace.
• Schedule and coordinate appointments, ensuring accurate and timely communication with clients and staff.
• Handle inquiries from clients and visitors, providing accurate information about our services and programs.
• Assist with general administrative tasks, such as filing, data entry, and handling mail.
• Maintain security by following procedures, monitoring the visitor logbook, and issuing visitor badges as needed.
• Coordinate with various departments to ensure smooth operations and effective communication across the team.
• Assist in organizing and coordinating meetings, events, and other office activities.
• Perform other duties as assigned to support the overall function of the consultancy.

Job Specification:

• Previous experience in a front desk, receptionist, or customer service role is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with office equipment.
• Strong verbal and written communication skills with a customer-focused attitude.
• Excellent organizational and multitasking abilities, with attention to detail.
• Ability to handle sensitive information with confidentiality and professionalism.
• Friendly, approachable, and able to maintain a calm demeanor in a busy environment.
• Ability to work independently as well as part of a team.

Source: Kumarijob

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