Job Description:

• Make outbound calls to potential customers to generate leads and promote our products/services.
• Handle inbound calls and provide prompt, courteous, and accurate information.
• Follow up with leads and prospects to convert inquiries into sales or appointments.
• Maintain and update customer records in our CRM system.
• Achieve daily, weekly, and monthly call and sales targets.
• Address customer queries and resolve issues in a professional manner.
• Provide feedback and insights to help improve our sales strategies and customer service practices.
• Stay updated with product knowledge and industry trends.

Job Specification:

• High school diploma or equivalent; a degree in business or a related field is a plus
• Excellent communication skills with a clear, articulate speaking voice.
• Strong interpersonal skills with the ability to build rapport and establish trust.
• Proficient in using CRM software and Microsoft Office Suite.
• Strong organizational skills and attention to detail.

Source: Kumarijob

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