Job Description:

• Answer the telephone and take messages or forward calls in a professional and well- manner
• Handle social media customer service in a professional and well- manner
• Schedule and confirm appointments, class enrolments, and calendars
• Greet customers, clients, and other visitors
• Check-in visitors and direct or escort them to the concerned department and team member
• Inform other employees of visitors’ arrivals or cancellations
• Class management like inform students of class cancellations and other updates
• Enter customer information into the organization's database according to the destinations
• Copy, file, and maintain forms or electronic documents
• Represent and provide the organization’s services and necessary information to customers, clients, and other visitors
• Duly perform assigned task by the other authorized team member
• Co-ordinates with counselors and handle basic queries and appointments.

Source: Merojob

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