Job Responsibilities:

• Registers and rooms all arrivals according to established procedures
• Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
• Maintains cashier float and ensures accurate daily report of all money received
• Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, food promotions, VIP functions etc.
• Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist
• Performs the audit balances and prepares all works for audit in an orderly fashion
• When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival.

Job Requirements:

• Minimum one year of experience in similar role
• Excellent communication skills
• Graduate/diploma in relevant field.

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