Other Specification:

• Excellent oral and written communication
• Customer service, organizational, and time management skills
• Computer proficiency
• experience using phone systems, copiers, and printers.

Job Description:

• Greet, check-in, and check out guests when they arrive and leave the premises
• Register guests and assigns rooms.
• Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day-use rooms.
• Coordinates requests for maintenance and repair work.
• Uses proper telephone etiquette.
• Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange, etc.
• Communicate services and amenities of the hotel to guests.
• Document all guest requests, concerns and communicate information to responsible personnel for proper handling.
• All other functions as required.

Source: Merojob

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