Other Specification:

• Experience: Minimum 1 Year in Hospitality 
• Qualifications: Bachelor's degree in Hotel Management. Master's degree will be given priority
• Strong communication and interpersonal skills
• Ability to remain calm and composed under pressure
• Excellent problem-solving abilities and attention to detail
• A positive attitude and a passion for delivering exceptional guest experiences
• Knowledge of food safety and hygiene practices
• Team player with the ability to work collaboratively.

Job Description:

Bagaichā is looking for a proactive and customer-focused Guest Relations Executive to join our team. As a Guest Relations Executive, you will be responsible for ensuring a positive and memorable experience for our guests from the moment they arrive until they leave. Your key responsibilities will include:

• Greeting and welcoming guests upon their arrival
• Assisting guests with seating arrangements and menu recommendations
• Addressing any guest inquiries, requests, or concerns in a courteous and timely manner
• Providing information about restaurant services, promotions, and events
• Coordinating with other departments to fulfill guest requests and preferences
• Collecting and recording guest feedback and suggestions
• Assisting in maintaining a clean and organized dining environment
• Handling guest reservations and confirming bookings
• Collaborating with the Guest Relations Manager to implement guest service strategies
• Upholding high standards of hospitality and professionalism at all times.

Source: Merojob

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