Other Specification:

• Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or a related field.
• Minimum 3 years of experience in the travel and tourism industry.
• Experience in handling inbound and outbound tour packages.
• Fluency in English and Nepali language (Speaking + writing)
• Outgoing and presentable.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Customer-oriented with a proactive attitude.
• Ability to handle multiple tasks and work under pressure.
• Enthusiastic and passionate about travel and tourism.
• Adaptable and flexible in a dynamic work environment.
• Applicants with driving license will be given priority.

Note: Females are highly encouraged to apply.

Job Description:

• Plan, organize, and coordinate inbound tours for international tourists.
• Develop detailed itineraries, including accommodations, transportation, and activities.
• Handle customer inquiries and provide comprehensive information about destinations.
• Ensure smooth execution of tours and address any issues that arise during the trip.
• Design and manage outbound tour packages for domestic clients traveling abroad.
• Collaborate with international travel partners and service providers.
• Ensure compliance with visa regulations and travel requirements for different countries.
• Provide clients with pre-departure information and support.
• Respond to customer queries via phone, email, or in-person promptly.
• Assist clients in booking tours, flights, hotels, and other travel arrangements.
• Handle complaints and resolve issues to ensure customer satisfaction.
• Promote tour packages and special offers through various channels.
• Maintain accurate records of bookings, payments, and customer details.
• Prepare and manage travel documents such as itineraries, vouchers, and invoices.
• Monitor travel trends and update the management with market insights.
• Ensure adherence to company policies and procedures.

Source: Merojob

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