Your responsibilities:

• Manage the installation and security of information technology components and system
• Install and maintain a local area network (LAN)
• Document installation and settings on the server and on each computer
• Establish proper back-up systems and ensure system security
• Ensure the functioning of all hardware (laptops, servers, desktop computers) in accordance with Welthungerhilfe standards
• Maintain printers, digital cameras, scanners and other hardware components
• Ensure smooth running of all software packages used at Welthungerhilfe office and continuously update all software to the latest versions
• Record updates in hardware and software (inventory)
• Solve hardware and software related problems
• Advise and train Welthungerhilfe staff in electronic data processing
• Recommend the purchase of new and upgrade of existing hardware/software components and systems
• Check Tickets on IT helpdesk and provide support to the issues raised.

Your profile:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 2 years of experience in similar position preferably in NGO/INGOs
• Knowledge of networking (CISCO-MERAKI), hardware as well as software and CISCO certified preferred
• Familiarity with AI tools, automation, and other emerging technologies.

Our offer: We offer you the opportunity to work in a responsible and interesting field as part of an extremely dedicated team. Welthungerhilfe attaches great importance to the personal and professional development of its employees. Remuneration is based on our gender-independent salary scale.

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