Other Specification:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Basic knowledge of computer hardware, software, and networking.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt to new technologies.

Preferred Skills:

• Familiarity with Pumori Software and NAV.
• Basic understanding of cybersecurity principles.
• Experience with troubleshooting and technical support.

Note: Freshers are highly encouraged to apply.

Key Responsibilities:

• Support on all the daily issue either it related to hardware or software.
• Froward the Issue to proper vender and ensure the proper solution in eliminated/minimized within
• agreed upon timeline.
• Handle all the responsibility of his subordinate and senior in their absent.
• Ensure Mean Time to Repair (MTTR) Average time (e.g., in hours) between the occurrence of an
• incident and its resolution.
• Help manage IT inventory, including hardware, software, and licenses.
• IT Documents Management & Reporting
• IT Network and Server Security Management
• Stay updated with the latest industry trends and technologies.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Mentorship from experienced IT professionals.

Source: Merojob

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