Other Specification:

• Bachelor’s in computer science, IT, Computer Engineering BSCIT, BIM, Engineering or equivalent. Certification on Networking & Coding skills is an advantage
• Minimum 2 years in the relevant function
• Good Knowledge of Networking that includes LAN, WAN, Routers, Switches and SD WAN
• Good Knowledge of Mail and Office 365 tools
• Familiar with ERP system Microsoft Dynamics NAV
• Good Knowledge of Client / Server Operating System (Windows) , OS Images , OS installation
• Knowledge of Android System
• Knowledge of Enterprise Content Management System
• Knowledge of Web CMS.

Job Description:

• Troubleshoot and resolve end-user hardware, operating system, and software related problems
• Troubleshoot and resolve basic network and server access problems for end users
• Troubleshoot and resolve issues with WAN, VLAN, firewall, VPN etc. systems
• Log support calls and document their outcome to facilitate the resolution of common queries
• Maximize Availability of all the server and minimize server downtime
• Design & update corporate website; update intranet contents and graphics designing as per requirement
• Android based Sales force automation system management, control and end user device troubleshooting
• Management of IT assets as per company compliance.

Source: Merojob 

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