Location: Kathmandu, Nepal

Job Grade: Eight (8)

Reports to: Country Director

Contract Period: 1 Year (with possibility of extension).

Requirements:

• Knowledge of applications and operations of the Microsoft 365 and Azure Cloud is essential.
• Knowledge of Windows Server, Desktop and cloud virtual operation is essential.
• Knowledge of IT hardware with sound capability in being able to solve hardware problems.
• A good understanding of current and emerging technologies, standards and practices.
• Understanding of working and running multiple concurrent IT projects with a country, the federation or with external suppliers.
• Sound understanding of cost control, budget and forecasting.
• Knowledge of monitoring and reporting on SLA’s.

Qualification:

• Masters’ Degree in Computer Science/Information Technology or related discipline with 7 years of relevant experience.
• IT Certification (e.g., ITIL, Cisco, Microsoft Cloud) is desirable.
• Work experience in IT support discipline preferably in an international organisation, ideally Not for Profit or NGO.
• Substantial experience working in a similar role, preferably across multiple locations.
• At least two years’ experience working in a hybrid Microsoft Cloud/Azure environment preferred.
• Experience of working in multi-cultural environment.
• Proven facilitation and training experience in IT related subjects.

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