Job Description:

• Contact debtors via phone, email, or in-person to negotiate payment plans and recover outstanding debts.
• Maintain accurate records of communication with debtors and update relevant information in the database.
• Conduct investigations to locate debtors who have moved or changed their contact information.
• Ensure compliance with debt collection laws and regulations.
• Analyze debtor financial situations and provide recommendations for repayment options.
• Work with legal teams to take legal action against debtors who refuse to cooperate or make payments.
• Manage a portfolio of accounts and prioritize collections efforts based on risk and potential for recovery.
• Communicate with internal teams, including customer service and credit risk, to identify potential delinquent accounts and mitigate risks.
• Prepare and submit reports on collections activities, performance metrics, and recovery rates.

Source: Kumarijob 

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