Job Description:

• We are seeking a motivated Junior Assistant to support our education consultants.
• Responsibilities include assisting with scheduling and correspondence, maintaining client records, conducting research, organizing events, and performing general office duties.
• Candidates should have strong organizational and communication skills, and proficiency in Microsoft Office.
• Previous administrative or customer service experience is a plus.
• Oversee and manage a team of educational consultants who provide guidance and support to students, parents, and educational institutions.
• Ensure that the consultants adhere to the company's policies, procedures, and quality standards while delivering their services.
• Conduct regular team meetings to discuss progress, challenges, and strategies for improving service delivery.
• Monitor the performance of the consultants and provide feedback, coaching, and training as needed to enhance their skills and knowledge.
• Develop and implement training programs and professional development opportunities for the consultants.
• Maintain open communication with clients, addressing any concerns or complaints promptly and professionally.
• Collaborate with the marketing team to promote the company's services and attract new clients.
• Prepare and analyze reports on team performance, client satisfaction, and other key metrics.
• Identify areas for improvement and implement strategies to enhance the overall efficiency and effectiveness of the consultancy services.
• Stay updated with the latest trends, regulations, and best practices in the education sector to ensure that the consultancy services are relevant and valuable.

Note: We offer a competitive salary, professional development opportunities, and a supportive work environment. 

Job Specification:

• Strong leadership skills with the ability to motivate and inspire team members.
• Excellent communication and interpersonal abilities, with a customer-centric approach.
• Solid organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
• Analytical mindset with the ability to identify problems, develop solutions, and make informed decisions.
• Proficiency in project management tools and software.
• Commitment to continuous learning and professional development.
• Ethical and responsible behavior with a commitment to upholding integrity and confidentiality.

Source: Kumarijob

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