Position summary: The objective of post holder is to execute MEAL system in all programs funded by Save the Children, provide technical support in program quality control, program planning, capacity building of program staffs in MEAL function and setting up accountability mechanism in PNGO including documentation of program/project’s interventions. Ensure smooth functioning of MEAL system in program, conduct monthly quality monitoring (70%) in line with quality benchmark, prepare quality monitoring report, share community sharing tools and conduct output monitoring. Similarly provide necessary data to the program team to finalize project report, prepare case studies/success stories/good practices for program/project. The position holder will ensure smooth functioning of CFM system, update action plan tracker and Complain Feedback Mechanism (CFM), update MEAL OPMIS, and program database. Key Responsibility: MONITORING Support/assist program/project team in developing M&E plan and Indicator tracking table Technically support program/project team in developing monitoring checklist and tools. Lead and support to program team to conduct the QBM orientation to field staff Conduct quality monitoring against quality benchmark in monthly basis, prepare and share monitoring visit reports based on findings and develop action plan jointly with program team. Conduct quarterly output tracking (Variance analysis, source verification & Progress of outputs), prepare a brief report and share with concerned program team. Verify data with source, hard copy and OPMIS Lead to update the action plan tracker in OPMIS and provide the follow up information to program team on timely basis to close out the QBM findings. Keep track of total reach figure on regular basis EVALUATION Support program team/consultants/evaluation team during field visits. Support program/project team during baseline, mid-term evaluation, situation analysis and database reporting. Support in logistic arrangement for evaluation team during field visits. ACCOUNTABILITY Ensure that all staffs of the organization fully understand and promote accountability in general and to children through training, orientation, and coaching. Establish an effective functional system for complaints/ feedback handling and response mechanisms at organization. Ensure the toll-free number is maintain and functional properly and response to beneficiaries on time. Lead and support to conduct the accountability orientation to beneficiaries during the program implementation. Ensure community sharing tools are used properly (MEAL’s information, master flex print, radio jingles, toll free number and objectives of the activity/ project) with the beneficiaries. Ensure that the complaints/ feedback mechanism issues are addressed on time. Ensure the complaints and feedbacks have been successfully and timely updated in the OPMIS. Perform regular trend analysis (of various variables present in the CFM recording form) of complaints/ feedbacks at PNGO level and share it with program team and board members during the monthly staff meeting. Conduct preliminary verification and prepare preliminary report in case of serious nature of complaints filed from beneficiaries/ communities in coordination with CFM committee LEARNING & DOCUMENTATION Support/facilitate to implement learning agenda to generate learning/evidences Document all the learning’s in learning log sheet Conduct debriefing session among all staff about learning in all staff meeting and develop an action plan following the learning log sheet Support program team to incorporate key learning’s in upcoming plan and intervention (Generated through CFM and Action plan tracker) Share the progress of leaning in each month during all staff meeting Support to keep the total reach data in provided tools and template. Required Education & Experience: Bachelor’s degree (in Social Science Human Rights, Law, BBS, any other related qualification) with 3 years of relevant work experience. Masters preferred.. Having valid driving license along with personal bike. Able to develop annual plan, execute, monitor and evaluate. Can speak and write English and Nepali and able to prepare report in both languages. Aware and familiar with local language. Computer knowledge (word, excel, power point,) and strong in email or internet. Ability to work under pressure and within the tight timeframe

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