Job Description:

• Lead and Drive Troubleshooting on Customer reported issues
• Be an escalation point for L2 support groups within the organization
• Plan, configure and deployment of BNGs in different parts of the country
• Take ownership of problem resolution, problem reproduction and escalation
• Be a fast learner and keep pace with newer technologies
• Participate in cross-functional tasks such as new product development projects, create Knowledge Base and Whitepapers
• Help improve processes and tools
• Should be available at any time during major outages
• Should be flexible with working on shifts.

Primary Skills required:

Good understanding of –

• IP Packet flow, OSI layers
• Ethernet, PPP, PPPoE, DHCP, IPoE
• Layer 3 – IP and related technologies (ICMP, TCP, GRE, QoS, VRRP)
• IP routing protocols (BGP, OSPF, ISIS)
• AAA and related protocols such as Radius, Diameter
• In-depth knowledge of IPv6 routing.

Prefer to have expertise in one or more areas –

• MPLS, VPLS, L2 and L3 VPN
• FTTH and ODN Network
• Working experience with Linux, FreeBSD, and Scripting languages (Python, Tcl, Perl).

Experience:

Requires B.E. in Electronics/Engineering or Computer Science ( or equivalent) with a minimum of 3 years of experience in the Networking Industry.

Following candidates having any of the following experience will be preferred and minimum experience criteria may not apply –

• 2+ years of extensive JUNOS experience OR
• 3+ years’ experience in Troubleshooting large Service Provider networks.
• Platform Knowledge: Juniper (routers, firewalls), Cisco, Huawei, Nokia, Mikrotik, Meraki.

Preferred Certifications – JNCIA / JNCIS / JNCIP / CCNA / CCNP and other equivalent.

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