Job Description:

• Monitoring & troubleshooting overall corporate client across the countyr.
• Mail followup for corporate connection and complain.
• Update the work progress of corporate clients via ticket, oeu and mail.
• Coordinating with Regional office/Branch Office/Local Support/Franchise.
• Survey & feasibility of new fiber (corporate) Client.
• Maintain the records of new connection, complain and disconnect client.
• Coordinating with Fiber team and Ip support team for corporate client.
• Task escalation to Fiber team and Ip support team.
• Monitoring & troubleshooting overall trunk/superbackbone client across the country.

Job Specification:

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.
• Understanding of network infrastructures (routers, switches, firewalls, etc.).
• Knowledge of IP addressing, DNS, DHCP, VPNs, and troubleshooting network connectivity issues.
• Strong organizational and multitasking skills to handle competing priorities.

Source: Kumarijob

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