Other Specification:

• Bachelor's or Master's degree  in healthcare administration or relevant field
• At least 3 years of experience in a similar role, preferably in a hospital or clinic setting
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Proficient in using computer systems and medical software
• Ability to remain calm and composed in high-stress situations
• Knowledge of medical terminology and procedures
• Demonstrated leadership and problem-solving abilities.

Job Description:

• Oversee and manage the scheduling of patient appointments in the OPD
• Monitor and maintain patient flow, ensuring minimal wait times and maximum efficiency
• Coordinate with medical staff, including doctors and nurses, to ensure timely and effective patient care
• Provide excellent customer service to patients, addressing any concerns or issues in a professional and timely manner
• Maintain accurate patient records and update information as needed
• Prepare and manage OPD budgets, including monitoring expenses and reviewing financial reports
• Train and supervise OPD staff, including receptionists and medical assistants
• Implement and enforce hospital policies and procedures, including compliance with medical regulations and protocols
• Collaborate with other departments within the hospital to improve overall patient care and experience
• Maintain a clean and organized OPD environment, ensuring proper sanitation and infection control measures are in place.

Source: Merojob

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