Other Specification:

• Bachelor’s degree in hospitality management or related field.
• Minimum of 5 years of experience in hotel operations management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in hotel management software.
• Ability to work under pressure and handle challenging situations.
• Strong problem-solving skills and attention to detail.
• Fluent in English, Hindi and Nepali.

Key Responsibilities:

• Manage daily operations of the hotel, including front desk, housekeeping, food and beverage management
• Ensure the highest level of guest satisfaction by addressing and resolving guest complaints and service issues
• Develop and implement operational policies and procedures
• Monitor and manage budgets, payroll, and expenses
• Oversee staff recruitment, training, and performance management
• Ensure compliance with health and safety regulations
• Collaborate with the marketing team to promote the hotel and attract new guests
• Maintain strong relationships with vendors and suppliers
• Analyze financial data and operational metrics to identify areas for improvement.

Source: Merojob 

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